HR and Leadership (new) Essay Example | Topics and Well Written Essays - 3000 words

HR and Leadership (new) - Essay Example ather than decision making. For HR to be leading the department should employ effective strategy and solution to resourcing and ensuring there is talent planning and development, service delivery is at its best with well-coordinated systems of communication which involves employee engagement and relations. Thus leading HR should be determined in performance and must reward employees on good work done. Above all the human resource management should be of credible personality, driven to deliver, decisive thinkers, role model and should have courage to challenge actions in the organization. Organization is important to ensure delivery of services and attainment of objectives if structural changes are effectively managed (Woodrow, 2012). Organizational structure of any firms matters a lot as if it’s well organized it will be easy to effect changes because the values , believes and attitudes set by an organization so there is well spelt out procedure on how everything is coordinate d in the organization including , communication systems and responds to the environment. Strategic human resource management relies mostly on resource based view of the firm which suggests human resource practices leads to high performance and sustained in competitive environment. Top management should ensure high technology is employed in firms to enable HR practices build up mentoring, give incentives to performing workers and also enable performance appraisal which encourages development of working relationship (Collins&Clark, 2003). HRM and worker performance Human resource development can be achieved be ensuring you hire only qualified individuals with potential of learning and adapting to changes and training them to increase their performance and increasing knowledge assets in the organization. Human resource management creates value and increases firm’s performance and also increases interactions between employees and customers which in turn shapes customers perspecti ve of the quality of service they obtain from the firm. If the employee put time and effort in satisfying customers’ needs this increases customers buying behavior and trust in the firms products hence the firm is able to maintain existing customers and all gain new ones as customer experience ultimately attracts new clients. Commitment of human resource department, impact the willingness of employee to satisfy customer’s needs and the general performance of the firm (McClean, 2009). HR departments have being viewed as the greatest assets in any organization and are actively involved in selection , training and ensuring changes are implemented to increase the performance of the firm is competitive in the current environment which translates to good results both financially and product wise . HR department must comply with the organizations objectives in order to ensure that any changes they impose are compatible with the client’s needs. Before any change is prop osed should be wide consultation among top management to ensure it’